Cookie Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.
Similar technologies include web beacons, pixels, and local storage objects. These technologies work together with cookies to enhance your experience and help us improve our family wellness services.
Most web browsers allow you to control cookies through their settings. However, limiting cookies may impact your ability to use certain features of our website effectively.
2. How We Use Cookies
Kelunip uses cookies and similar technologies to enhance your website experience, understand user behavior, and improve our family wellness programs. Our use of cookies is designed to be transparent and respectful of your privacy.
Primary Uses of Cookies:
- Essential website functionality and navigation
- Remembering your preferences and settings
- Understanding how visitors use our website
- Improving website performance and loading times
- Providing relevant content based on your interests
- Analyzing user patterns to enhance our services
- Ensuring website security and preventing fraud
We believe in using cookies responsibly and only collect information that helps us serve you better. We do not use cookies to collect personally identifiable information without your consent.
3. Types of Cookies We Use
We use different categories of cookies to provide various functionalities and improve your experience on our website. Understanding these categories helps you make informed decisions about your cookie preferences.
Essential Cookies (Always Active)
These cookies are necessary for basic website functionality and cannot be disabled. They enable core features like secure login, form submission, and navigation.
Examples Include:
- Session management and user authentication
- Security features and fraud prevention
- Load balancing and website stability
- Basic accessibility features
Preference Cookies
These cookies remember your choices and preferences to provide a more personalized experience when you return to our website.
Examples Include:
- Language and region preferences
- Cookie consent choices
- Form data for convenience
- Display preferences and accessibility settings
Analytics Cookies
These cookies help us understand how visitors interact with our website, allowing us to improve functionality and content based on user behavior.
Examples Include:
- Page views and navigation patterns
- Time spent on different pages
- Popular content and resources
- Website performance metrics
Marketing Cookies
These cookies are used to deliver relevant content and track the effectiveness of our communications. They require your explicit consent.
Examples Include:
- Tracking engagement with our content
- Understanding which programs interest you most
- Measuring the effectiveness of our outreach
- Providing relevant wellness resources
4. Third-Party Cookies
Some cookies on our website are set by trusted third-party services that help us provide better functionality and understand our audience. We carefully select these partners based on their privacy practices and data protection standards.
Third-Party Services We Use:
Website Analytics
We use analytics services to understand website traffic and user behavior, helping us improve our content and services for families seeking wellness programs.
Data collected is aggregated and anonymized whenever possible.
Content Delivery Networks
CDN services help us deliver website content faster and more reliably, improving your browsing experience especially during peak usage times.
These services may set cookies for performance optimization.
Social Media Integrations
If you choose to interact with social media features on our site, those platforms may set their own cookies according to their privacy policies.
We recommend reviewing the privacy policies of any social platforms you use.
Payment Processing
Secure payment processors may set cookies to facilitate safe transactions when you enroll in our programs.
These cookies are essential for secure payment processing and fraud prevention.
We regularly review our third-party partnerships to ensure they meet our privacy and security standards. If you have concerns about any specific third-party service, please contact us for more information.
5. Managing Your Cookie Preferences
You have control over how cookies are used on our website. We provide multiple ways for you to manage your preferences and ensure you're comfortable with our use of tracking technologies.
Cookie Control Options:
Browser Settings
All modern browsers allow you to control cookies through their settings. You can choose to block all cookies, accept only certain types, or be notified when cookies are set.
Common Browser Cookie Settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Our Cookie Preference Center
When you first visit our website, you'll see a cookie notice that allows you to accept or decline different categories of cookies. You can change these preferences at any time.
Look for the cookie preferences link in our website footer or contact us to update your choices.
Do Not Track Signals
We respect Do Not Track signals sent by your browser. When we detect these signals, we limit our use of tracking cookies and adjust our analytics accordingly.
Important Note:
Disabling certain cookies may affect your ability to use some features of our website, such as staying logged in, maintaining your preferences, or accessing certain content areas.
6. Data Retention and Cookie Lifespan
Different types of cookies have different lifespans, and we've designed our cookie retention periods to balance functionality with privacy protection.
Cookie Duration Categories:
Session Cookies
These cookies are temporary and are deleted when you close your browser. They're used for essential functions like maintaining your session while you navigate our website.
Short-Term Persistent Cookies (30 days)
These cookies remember your preferences and choices for up to 30 days, making your return visits more convenient without storing data unnecessarily long.
Analytics Cookies (1 year)
Analytics cookies are retained for up to one year to help us understand long-term usage patterns and improve our family wellness programs based on aggregated data.
Preference Cookies (2 years)
Preference cookies that remember your settings and choices can be stored for up to two years, ensuring a consistent experience across visits while respecting your choices.
You can clear all cookies at any time through your browser settings. We also automatically delete expired cookies and regularly review our retention periods to ensure they remain appropriate.
7. Your Rights and Choices
We believe you should have full control over your online privacy. You have several rights regarding cookies and how your information is collected and used through our website.
Your Cookie Rights Include:
- The right to be informed about our use of cookies
- The right to choose which cookies to accept or reject
- The right to change your cookie preferences at any time
- The right to withdraw consent for non-essential cookies
- The right to access information about cookies we've set
- The right to request deletion of cookies and related data
How to Exercise Your Rights:
Contact Us Directly
Use our contact form to request changes to your cookie preferences, ask questions about our cookie practices, or request deletion of tracking data.
Update Cookie Preferences
Visit our cookie preference center (linked in the footer) to modify your choices about different types of cookies at any time.
Browser Controls
Use your browser's built-in privacy controls to block, delete, or manage cookies across all websites, including ours.
We're committed to responding to your privacy requests promptly and will work with you to ensure your cookie preferences are respected across all your interactions with our website.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. We believe in keeping you informed about how we use cookies and tracking technologies.
When We Update Our Policy:
- When we implement new cookie technologies or features
- When privacy laws or regulations change
- When we add new third-party services that use cookies
- When we change how we collect or use cookie data
- When we receive feedback suggesting policy improvements
How We Notify You:
- Updated effective date at the top of this policy
- Notice on our website highlighting significant changes
- Email notification for material changes (if you're subscribed)
- Updated cookie consent banner when necessary
We encourage you to review this Cookie Policy periodically to stay informed about our practices. Continued use of our website after policy updates indicates your acceptance of the revised terms.
9. Contact Us About Cookies
We welcome your questions, concerns, and feedback about our use of cookies. Our team is committed to transparency and helping you understand and control your online privacy.
Get Help With:
- Understanding what cookies we use and why
- Changing your cookie preferences
- Technical issues related to cookies
- Accessing or deleting your cookie data
- Questions about third-party cookies
- General privacy and data protection inquiries
Contact Information:
Cookie Questions: Use our website contact form
Privacy Officer: Available for detailed privacy inquiries
Technical Support: Help with browser settings and cookie issues
Response Time: We respond to cookie-related inquiries within 3-5 business days
When contacting us about cookies, please include specific details about your browser, device, and the issue you're experiencing so we can provide the most helpful assistance.